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Service Request

Service Notes

  • The system only allows one Garmin device repair at a time. If you have two Garmin devices in need of repair, please submit separate requests.
  • Once we approve your repair registration, please remove the watch band before you send back the device.
  • Frequently Asked Questions
  • For information on repair pricing, please refer to this page.
  • If you have any questions, please don't hesitate to contact us.
    Smart/PLDT users: 1-800-10-8427646
    Globe users: 02-8835-3650
    Customer Service Email: [email protected]
    Service Hours: Monday - Friday 9 AM – 5 PM, closed on weekends and national holidays.